Customer Safety & Liability


SECURITY BOND POLICY: Credit card or debit VISA/ Mastercard details are required at the commencement of car hire as security bond for hire extensions, incidentals, fuel etc.. The best insurance of all is to DRIVE SAFELY and ensure that you are fully aware of the road and traffic rules applicable in Niue. In the event of an accident, hirers and/ or drivers are required to report to the local Police within 24 hours of the accident. Hirers are liable for any damage to the hired vehicle whilst on hire and/or in their possession.

INSURANCE: Loss Damage Waiver (LDW) must be accepted at the commencement of hire. Ensure to check the coverage of your travel insurance policy as insurance excess for rental vehicles are normally covered under the Travel Insurance. The LDW options are only available for hirer’s 21 years of age and over. Important to note that your “CREDIT CARD” details is required at the commencement of hire which will be held as security for the insurance excess and/or incidentals (fuel etc..) even when accepting one of the three (3) options of reducing the insurance excess at the commencement of hire.

COLLISION DAMAGE WAIVER: STANDARD INSURANCE or CDW (Collision Damage Waiver) is included in the hire rates, with an excess of NZ$2,500 per vehicle/per hire. Loss Damage Waiver (LDW) is available on request with the following options:


Reduction of insurance excess to NZ$1,500 by paying an extra NZ$10 per day (LDW).

Reduction of insurance excess to NZ$1,000 by paying an extra NZ$15 per day (LDW).

Reduction of insurance excess to ZERO by paying an extra NZ$25 per day (LWD).

REJECTION OF INSURANCE: No insurance excess will apply and hirer acknowledges that he or she shall be liable and responsible for all costs and or damage to the vehicle and any costs and damage to property and any third party.

IMMEDIATE RETURN OF VEHICLE WHERE DEFAULT OR DAMAGE: NIUE Rentals reserves the right to terminate the hire and take immediate possession of the vehicle if the hirer fails to comply with any of the terms and conditions of this agreement, or if the vehicle is damaged. The termination of the hire under the authority of this clause shall be without prejudice to the other rights of NIUE Rentals and the rights of the hirer under this agreement or otherwise.

FULL TANK OF FUEL: All vehicles are provided with a full tank of fuel at commencement of hire and if the vehicle is not returned with a full tank of fuel, the vehicle will be refuelled at hirer’s expense plus $15.00 service fee. Fuel is not included in our rental rates before the commencement of hire.

All vehicles are smoke free. Drivers and passengers are prohibited from smoking in the hire vehicles. Smoking and general un-cleanliness of the vehicle will incur a cleaning charge of up to NZ$150.00 and the hirer may be prohibited from hiring with NIUE Rentals. Fees shall apply for cleaning and/or repair costs for damages discovered after termination of hire. Vehicles must not be driven on bush tracks, dirt road and off roads whatsoever with the exception of trucks and trailers. The hirer is responsible for repair costs for visible scratches around the side of vehicle(s).

Hirer’s are responsible for parking, speeding fines, overhead, under-body, cracked windscreen and tyre repairs. All hired vehicles are prohibited on bush tracks, off the road dirt tracks and mountain bike tracks.

CUSTOMER LIABILITY: Whilst hirers’ are restricted to 21 years and over, drivers under 21 may register or sign as additional drivers under the agreement (hirers’ discretion is advised).

“As hirer of vehicle, motorbike, scooter and/or bicycle described herein (the “vehicle” refers to all makes, models and variants of vehicles hired by the owner), I HEREBY agree to be bound by and accepts the terms and conditions of this agreement including all the attached clauses as set out herein, and officially acknowledges and solemnly declares that I am 21 years of age and over, and has fully understand this agreement. By the signature on the rental agreement the hirer acknowledges that he or she is absolutely liable in respect of up to the first NZ$2,500 (refer to clauses pertaining to insurance) irrespective of fault. The hirer shall be responsible for all costs if damage is caused whilst driving under the influence of alcohol and/or drugs and from careless and /or reckless driving. ZERO TOLERANCE policy applies under the “Standard Insurance Policy” and related clauses under this agreement. Vehicles, motorbikes, scooters and/or bicycles must not be mechanically altered or interfered with in any way whatsoever without the owner’s prior approval. The hirer shall be responsible for all puncture repair costs and/or traffic offences incurred during the duration of hire. Only drivers’ named in this agreement are permitted to operate this vehicle, motorbike scooter and/or bicycle. Pursuant to NIUE Transport Ordinance 1965, section 42, all accidents must be reported to the NIUE Police immediately within 24 hours of the accident. HIRER’S LIABILITY ~ Vehicles ~ First $2500.00, Motorbikes ~ First $2500.00, Scooter ~ First $2500.00, Bicycles First – $500.00

DISCLAIMER: In the event that an accident and/or damage to the vehicle is caused whilst the hirer and/or driver is under the influence of alcohol and or drugs, and from reckless and dangerous driving, the hirer shall be responsible for all injuries and all costs incurred, including reparation and replacement cost to any third parties.